Health Alert – U.S. Embassy Kigali, Rwanda

Health Alert – U.S. Embassy Kigali, Rwanda (April 14, 2020)

Location:  Rwanda

Event:  127 Confirmed COVID-19 Cases in Rwanda

On April 13, the Rwandan Ministry of Health confirmed 127 cases of COVID-19 in Rwanda.

There are still tickets available for the Ethiopian Airlines flight on Wednesday, April 15 and the Rwandair flight on Saturday, April 18.

To book tickets with Ethiopian Airlines for Wednesday, April 15 please contact Aisha Kbamwa at or at +256-705-775-578 or Kizito Gideon at or +256-788-929-451.

To book tickets with Rwandair for Saturday, April 18, please contact Satguru at +250-788-310-146 or +250-788-528-347. Any onward travel will need to be scheduled separately.  Passengers transiting Addis Ababa should have a ticket for an onward flight on the same day or they risk being quarantined at their own expense. For more information transiting Addis Ababa, please review the information on the U.S. Embassy in Ethiopia’s website.

On April 1, the government of Rwanda announced that the COVID-19 prevention measures would be continued for another two weeks until 23:59 on April 19. Non-essential movements and travel between cities are prohibited, and non-essential businesses are closed. Rwandan citizens and residents returning to the country are subject to a mandatory 14-day quarantine at designated locations.  Visit the local government COVID-19 website for updated information.

If you experience the symptoms of COVID-19, or have been in close contact with someone who is a confirmed case or is being evaluated for COVID-19, call 114, email, or WhatsApp +250-788-20-20-80, or contact your nearest health care facility.

Effective March 16, the U.S. Embassy Kigali has suspended routine consular services.  For emergency American Citizens Services, including emergency passports, Consular Reports of Birth Abroad, and passport renewals, please email for an appointment.

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Warning for COVID-19 in Europe advising travelers to avoid non-essential travel to Europe.

Note: This information will continue to be sent regularly for the benefit of new registrants in STEP.  We will be sure to highlight any new information from previous emails.

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