Health Alert – U.S. Embassy Kigali, Rwanda

Health Alert– U.S. Embassy Kigali, Rwanda (April 30, 2020)

Location:  Rwanda

Event:  225 Confirmed Cases of COVID-19 in Rwanda

On April 29, the Rwandan Ministry of Health confirmed 225 cases of COVID-19 in Rwanda.  

On April 17, the government of Rwanda announced an extension of existing measures designed to slow the spread of COVID-19 until April 30.  Non-essential movements and travel between cities are prohibited, and non-essential businesses are closed. Face masks must be worn in public and in multi-family compounds.   American citizens should expect to be stopped and questioned by the authorities when traveling outside of the home.  To request permission for essential movements from the Rwandan National Police, please visit this website. Rwandan citizens and residents returning to the country are subject to a mandatory 14-day quarantine at designated locations. Visit the local government COVID-19 website for updated information.  

If you experience the symptoms of COVID-19, or have been in close contact with someone who is a confirmed case or is being evaluated for COVID-19, call 114, email, or WhatsApp +250-788-20-20-80, or contact your nearest health care facility.

The Embassy is closed for routine consular services.  If you require emergency American Citizens Services, including emergency passports, Consular Reports of Birth Abroad, and passport renewals, please email or call (250) 252 596 400. 

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.  

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Warning for COVID-19 in Europe advising travelers to avoid non-essential travel to Europe.  

Note: This information will continue to be sent regularly for the benefit of new registrants in STEP.  We will be sure to highlight any new information from previous emails.  

Actions to Take: 

  • Consult the CDC website for the most up-to-date information.  
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.  
  • Visit the COVID-19 crisis page on for the latest information.  
  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions. 
  • Visit the U.S. Embassy COVID-19 website for information on conditions in Rwanda. 
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States  
  • Call 114 or contact your nearest health facility if you have had close contact with a confirmed case or someone being evaluated for COVID-19.