Health Alert – U.S. Embassy Kigali, Rwanda

Health Alert – U.S. Embassy Kigali, Rwanda (May 14, 2020)

Location:  Rwanda

Event:  287 Confirmed Cases of COVID-19 in Rwanda

On May 13, the Rwandan Ministry of Health confirmed 287 cases of COVID-19 in Rwanda.

On May 1, the government of Rwanda announced updated COVID-19 prevention measures.

  • Movements are prohibited from 8:00 PM to 5:00 AM, except with permission.
  • Masks must be worn in public at all times.
  • All resumed services must follow health guidelines from the Ministry of Health.
  • Public and private businesses may resume work with essential staff only.  Other employees should continue to work from home.
  • Hotels and restaurants will operate but close by 7:00 PM.
  • Individual sporting activities in open spaces are permitted, but sports facilities, gyms, and recreational centers remain closed.
  • Public and private transport will resume within the same province.
  • Funeral gatherings should not exceed 30 persons.
  • All bars remain closed.
  • Schools, universities, and places of worship remain closed.
  • Transport between different provinces and the city of Kigali is not permitted.
  • Meetings in public spaces and mass gatherings are prohibited.
  • Borders are closed, except for cargo, goods, and returning Rwandans and Rwandan permanent residents. Rwandan citizens and residents returning to the country are subject to a mandatory 14-day quarantine at designated locations.

Visit the local government COVID-19 website for updated information.

On May 11, the Rwanda Development Board announced that all hospitality establishments, including restaurants, coffee shops, and hotels, must register customers who visit the premises to facilitate the tracking of COVID-19 cases.  These establishments must collect the full names, telephone numbers, time of visit, and district of residence from all customers.

If you experience the symptoms of COVID-19, or have been in close contact with someone who is a confirmed case or is being evaluated for COVID-19, call 114, email callcenter@rbc.gov.rw, or WhatsApp +250-788-20-20-80, or contact your nearest health care facility.

The Embassy is closed for routine consular services.  If you require emergency American Citizens Services, including emergency passports, Consular Reports of Birth Abroad, and passport renewals, please email ConsularKigali@state.gov or call (250) 252 596 400.

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Global COVID-19 Outbreak Notice.

The Centers for Disease Control and Prevention (CDC) has issued a Level 3 Warning for COVID-19 in Europe advising travelers to avoid non-essential travel to Europe.

Note: This information will continue to be sent regularly for the benefit of new registrants in STEP.  We will be sure to highlight any new information from previous emails.

Actions to Take:

  • Consult the CDC website for the most up-to-date information.
  • For the most recent information on what you can do to reduce your risk of contracting COVID-19, please see the CDC’s latest recommendations.
  • Visit the COVID-19 crisis page on travel.state.gov for the latest information.
  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
  • Visit the U.S. Embassy COVID-19 website for information on conditions in Rwanda.
  • Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States
  • Call 114 or contact your nearest health facility if you have had close contact with a confirmed case or someone being evaluated for COVID-19.

Assistance: