Passports

All non-emergency American citizen services are provided by appointment only.  Please use our online system to schedule an appointment. All passport applications require an in-person appointment at U.S. Embassy Kigali.

U.S. citizens are required by U.S. law to enter and leave the United Stated with a U.S. passport.  This law applies to dual citizens and children.  To acquire a U.S. passport, please see the infromation below.

Important Notice: According to Section 215 of the U.S Immigration and Nationality Act (8 U.S.C. 1185) it is illegal for an American citizen to enter or leave the U.S on anything other than an American document.  This applies to dual citizens as well, meaning that persons holding e.g. both Rwandan and American citizenships MUST enter and leave the U.S. on a valid U.S. passport; they may NOT enter/leave the U.S. on a Rwandan passport.  This applies to children as well as adults.

NO FEE (if within a year of last passport issuance)

Application Procedure:

  • Appointment required: Tuesday or Friday morning between 8:00 am and 11:00 am excepting U.S. or Rwandan holidays.

Required Documents: 

  • DS-5504 (PDF 82KB) (Accepted within a year of last passport issuance; otherwise, you will need to renew your passport and complete the DS-82);
  • Most recent valid U.S. passport;
  • One photo 5×5 cm (2×2 inches), on a plain white background, taken in the last 6 months; Please do not staple the photo to your application;
  • Original legal document showing name change or other data to be corrected (if applicable) See additional information.

FEE: 135 USD*

Application Procedure:

  • Appointment required: Tuesday or Friday morning between 8:00 am and 11:00 am excepting U.S. or Rwandan holidays.

Required Documents: 

  •  DS-11 ; (unsigned)
  • Proof of U.S. citizenship (previous U.S. passport, U.S. birth certificate, U.S. Consular Report of Birth Abroad (CRBA), U.S. naturalization certificate or U.S. certificate of citizenship);
  • Proof of Identity (previous U.S. passport, U.S. driver’s license, U.S. naturalization certificate, U.S. certificate of citizenship, or another government-issued document that includes your photograph;
  • One photo: 5×5 cm (2×2 inches), on a plain white background, taken in the last 6 months; Please do not staple the photo to your application;
  • DS-64 (for lost or stolen passports).

Lost or Stolen Passport

My passport has been lost, stolen or mutilated, what do I do?

If your passport has been lost, stolen or mutilated, you may apply for a new passport at U.S. Embassy Kigali. Please use our online system to schedule an appointment.

The Embassy encourages you to report the loss or theft of your passport to local authorities, and to obtain a police report if possible.

What do I need to provide to replace my lost/stolen/mutilated passport?

Please be prepared to provide the following when you come to the Embassy:

  • Completed but unsigned DS-11: Application for Passport (First-time);
  • Completed but unsigned DS-64: Statement Regarding Lost or Stolen Passport;
  • Proof of identity, such as a driver’s license, U.S. naturalization certificate, or U.S. certificate of citizenship, or another government-issued document that includes your photograph;
  • One passport-sized photo,5×5 cm (2×2 inches) on a plain white background, taken in the last 6 months;
  • Payment in the amount of $135.  We accept U.S. dollars printed during or after 2006, Rwandan francs, or credit card (Visa, MasterCard, American Express, Discover, Diners, and debit cards bearing the Visa or MasterCard logo).

How long will it be before I receive my new passport?

Normally, it takes approximately ten business days for the Consular Section to receive your passport at U.S. Embassy Kigali. Upon receipt, you will be contacted by email to inform you that your passport is ready to be picked up. If it has been more than one month since you submitted your application or if you have an urgent need to travel, please contact us via email at consularkigali@state.gov.

Is it possible to get a passport the same day? I have immediate travel plans.

We issue emergency passports only in emergency cases.  Such passports are limited in validity and cannot be extended.  Bearers are required to exchange their limited validity passports for full-validity passports upon completion of their emergency travel, either through passport facilities in the United States or at U.S. Embassies and Consulates abroad.  As a reminder, inconveniences such as airline change fees do not constitute real emergencies.  All services provided after business hours incur a fee of $231 per hour.

To apply for an emergency passport, please collect the information indicated above and make an appointment to come to the Embassy. If you are unable to make an appointment using our online system, please contact us via email at consularkigali@state.gov. If you need emergency assistance, please see our Emergency Contact page.

I previously reported my passport as lost/stolen, but I’ve since found it. Can I use it to travel?

No. Passports reported lost or stolen are immediately invalidated and can no longer be used for travel. You will need a new passport to travel.

FEE: 110 USD*

Application Procedure:

  • Passport renewal drop off without appointment (renewals ONLY):Tuesday or Friday morning between 8:00 am and 11:00 am excepting U.S. or Rwandan holidays
  • Second passport appointment required.

Required Documents:

  • DS-82;
  • Your current, valid passport;
  • One photo 5×5 cm (2×2 inches), on a plain white background, taken in the last 6 months; Please do not staple the photo to your application;
  • Written Statement (PDF 117KB) (if applying for a second passport).

Who can apply for a second passport?

Current regulations reflect the long-standing policy of the Department of State that no person should be in possession of more than one valid, or potentially valid, U.S. passport at any time unless specifically authorized by the Department of State.

The issuance of a second valid passport should be considered an exception to the regulations, and is to be approved on an individual basis only where justified. Some common reasons for obtaining a second passport are:

  • Obtaining a work permit in the primary passport, which requires submitting the passport to immigration authorities for several months;
  • Frequent travel requiring the submission of your passport for visas; and
  • To meet entry requirements of certain countries that may deny entry to travelers bearing stamps from certain third countries.

How long will my second passport be valid for?

The second valid passport will be limited in time, valid for a period of two years.  Thereafter, a new second valid passport must be applied for; second valid passports are no longer extendable.

How do I apply for or renew a second passport?

To apply for a second valid passport, please schedule an appointment and bring the following documents at the time of your appointment:

First-time applicants for a second valid passport should present the current full validity (10 year) U.S. passport. Please note that this means you should apply for a second passport PRIOR to submitting your passport to immigration authorities or other authorities.

Applicants who already hold a second passport should present either their second passport or their full validity passport.

  • A signed written statement (PDF 117KB), giving the reason(s) why the second passport is required, and attesting that the loss of either of the two passports will be reported immediately to Passport Services, or if abroad, to the nearest U.S. Embassy, Consulate, or Consular Agency.
  • One passport-sized photo, 5X5 cm (2×2 inches), on a plain white background, taken in the last 6 months; Please do not staple the photo to your application.
  • Payment in the amount of $110.  We accept U.S. dollars printed during or after 2006, Rwandan francs, or credit card (Visa, MasterCard, American Express, Discover, Diners, and debit cards bearing the Visa or MasterCard logo).

We issue emergency passports only in emergency cases.  Such passports are limited in validity and cannot be extended.  Bearers are required to exchange their limited validity passports for full-validity passports upon completion of their emergency travel, either through passport facilities in the United States or at U.S. Embassies and Consulates abroad.  As a reminder, inconveniences such as airline change fees do not constitute real emergencies.  All services provided after business hours incur a fee of $231 per hour with a minimum of two hours’ time charged per emergency passport produced.