The U.S. Embassy has resumed visa processing at a limited capacity due to COVID-19 prevention measures. We are currently providing the following services at reduced numbers.

Immigrant Visas:

U.S. Embassy Kigali offers immigrant visa appointments in accordance with Department of State guidance, which can be found here. We are maximizing our limited resources to accommodate as many Tiers One and Two (immediate relative and fiancé(e) cases) as possible. The Embassy is also scheduling a limited number of Tier Three (family preference cases) and Tier Four (employment preference and diversity visas) each month. We recognize that visa applicants, particularly those in Tiers Three and Four, will face continued delays.

U.S. Embassy Kigali is currently providing appointments in the following categories:

  • Spouses, Children and Fiancé(e)s of U.S. Citizens and SB-1 Returning Resident Visas (Tier 2 per the Department’s Prioritization).
  • Limited capacity for spouses and children of Lawful Permanent Residents (LPR) and other Preference immigrant visa categories (Tier 3 per the Department’s Prioritization).
  • Limited Diversity Visa (DV) cases.

Non-Immigrant Visas:

  • F/M/J Student and Exchange Visitors and petition-based work visas (H/L/O/P). If you are applying for a petition-based work visa and have done so already, please request an expedited appointment through the scheduling website (
  • All A and G diplomatic and international organization type visas
  • We have not resumed processing of B1/B2 visas and have extremely limited capacity to approve requests for expedited appointments in this category. All requests for expedited appointments must be made through the scheduling portal ( Requests submitted via e-mail will not be considered.

USCIS Services

  • Boarding Foils
  • The U.S. Embassy has resumed DNA collections.
  • The U.S. has resumed limited V92 and V93 processing. The Embassy will contact you once your case is ready for scheduling.

Please note that in all categories, the U.S. Embassy cannot accept transfer cases from other Posts as priority is given to Rwandan citizens and residents at this time.

The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.

See our Directory of Visa Categories on to determine which visa category might be appropriate for your purpose of travel to the United States.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

If you are having trouble making an appointment or paying your application fee, please write to the appropriate address below:

Or contact our help Center at:
+1 703 988 7049

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.